Returns & Exchanges
At Clever, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Log into your Clever account and visit the 'Order History' section to select the items you wish to return and generate your unique return ID.
- 2.Pack Your Items
Place the original items, including all tags and packaging, into a secure shipping box or mailer and include the printed return slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.